Contact

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

Email

For Technical Support:
support@genergy.com

For Customer Service:
customerservice@genergy.com

For Media Relations:
media@genergy.com

For General Information:
info@genergy.com

For Sales:
sales@genergy.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Our customers may also use our telephone support center to contact a service representative during regular business hours.

Telephone

Live Customer Care Center:
(845) 228-5200

Saturdays, Sundays and Federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.

Facsimile

(845) 228-5378

Online Form

Please send any specific information about your request so we can direct it to the appropriate department:
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  • Complaint
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Snail Mail

Send your inquires to:

Corporate Headquarters:
General Energy Services Inc.
264 Route 52
Kent Lakes, NY 10512

New York City Office:
General Energy Services Inc.
5-14 51st Avenue
Long Island City, NY 11101